Club Terms & Conditions

Our core ethos for Macrame Makers Club is to provide an online platform with access to macrame tutorials, other educational materials and a community of enthusiastic macrame makers and teachers. This document details from the outset the way in which we will deliver our services to you. If you are planning to join Macrame Makers Club or purchasing a singular course from Macrame Makers Club (“the Membership”), then you must read these terms and conditions in full prior to purchasing.

1. Membership Terms & Conditions (‘Terms’): Key Details

These Terms cannot be varied and in proceeding to purchase the Membership or an individual course you will be deemed to have accepted these Terms. The Terms set out below apply to the services offered by Macrame Makers Club. Please read them carefully as they affect your rights and liabilities under law and set out the Terms under which Macrame Makers Club (“we”, “our” or “us”) provide services to you, as purchaser of the Membership or an individual course. These Terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract. 

Please be aware that we may update these Terms at any time. Your continued use of the website indicates your acceptance of the terms and agreement to any changes. 

2. Membership Outline

Macrame Makers Club is a membership platform for learning and improving your technical and creative macrame skills as well as connecting with other like minded macrame makers. The Membership is an ongoing commitment where you can get regular support and guidance. 

The aim is to provide access to a range of different online macrame tutorials and guidance on macrame techniques, provided by selected macrame teachers. The information is not tailored to any one person. Whilst it may be useful for those who have been making macrame already for a number of years, the Membership is best suited to those starting out in macrame or those who wish to join a community of makers for ongoing support & inspiration. Should you need specific or bespoke support then please contact us to enquire about our one-to-one services. 

Macrame Makers club also provides individual macrame courses for purchase. In this case the buyer will have access to the singular course they purchased and the accompanying knot guides.

3. Eligibility

You must be 18 years or older to register as a Member. 

4. Membership Specifics

There are four elements to the Membership. If you purchased an individual course, this does not apply to you.

• Monthly Macrame Tutorial
  • Every month, in the beginning of the month, a new macrame tutorial will be released on the membership platform. Tutorials will usually be a combination of video and text, but occasionally there may be tutorials that are presented in the form of photos & text or text only.
    The monthly tutorial’s theme can be but is not limited to the following categories: wall hangings, plant hangers, baskets, table decor, accessories, jewellery etc.
    The monthly tutorials are made by different macrame artists and teachers. Everyone will have their own style of teaching, but all are quality controlled by Tuija Mantyla. 
    Difficulty levels for the monthly tutorials  will range from beginner to advanced. Advanced tutorials will have easy explanations included even for beginners, but the techniques may be harder to master.
    The content of all resources and training will be provided in English, either spoken or translated in subtitles.
• Monthly Giveaway
  • In addition to the monthly macrame tutorial there will be a giveaway every month. You'll be able to participate in the giveaway by simply posting a photo in the member's community about what you have been up to this month, such as a photo of your recent macrame work. Winners will be selected randomly in a lottery. The prices are usually gift cards to different online shops (usually macrame related) in varying sums (such as 10-20€). These are all examples, and may change in the future.
• A Private Members Community
  • You will have access to a private online community to support you during the Membership. The intention is to provide community support and a network of individuals at a similar stage of macrame making and who are facing similar challenges. From time Tuija Mantyla may post and offer support in the forum but there is no guarantee that posts will be responded to immediately.
• Occasional Bonuses
  • In addition to all the above, there will be additional learning resources added quarterly for members to consider in their own time. The topics for these resources will vary from new knot techniques to masterclasses about things like dying macrame cord or how to stiffen your macrame leaves or things like stretching techniques for macrame makers. These are all examples, not what is actually included or planned for the future.

5. Behaviour

It is requested that at all times your behaviour towards others is polite and respectful. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the Membership with immediate effect. 

Each person is responsible for their own behaviour and we will not be held responsible for the behaviour or actions of any other Members.

Direct selling of your products is not allowed in the community forum. However, if someone were to express interest in buying something you have made, then you are allowed to answer that comment.

6. Fees and Payment Terms

The cost of the Membership is set at the time you subscribe and is inclusive of Taxes. On subscription you will agree to monthly payments via Paypal or Stripe which will be taken on  the  same date as your original subscription each month. If you would like us to change the  date of the monthly payments please get in touch.

The Membership is an ongoing monthly subscription and payment will be taken on the same day each month.

In the event that the cost of Membership changes, we will provide you with at least 28  days’ notification of those changes.  

Individual course purchases are one-off fees, including taxes.

7. Cancellation & Refunds

It is our aim that you will be completely happy with the Membership and find educational content and form friendships. However, we appreciate that there may come a time when you wish to leave the Membership. 

You can cancel your membership at any time you'd like through the link in your Account page. Just tell us why you'd like to cancel and we won't make it awkward. We do recommend you stay at least a couple of months, to fully enjoy and explore everything the club has to offer. All cancellations take effect immediately.

After signing up for the Membership, as you have instant access to all the Membership resources, you will not be entitled to a refund of your subscription fees should you wish to leave. Please consider the detail of the Membership carefully before purchasing and get in touch to ask any questions about suitability. You will not be entitled to a refund if you change your mind. Your statutory refund rights are not affected. Should you wish to cancel your Membership at a later date, you can do so through your member profile.

We reserve all rights to cancel the program for any reason without prior notice. In  such circumstance a refund will be provided for the remainder of that month/year as  applicable.  

Notwithstanding any right or remedy available to us, we may cancel your Membership with immediate effect:

• If you fail to pay your Membership fees by the relevant due date;
• If you commit a repudiatory breach of the Terms of this agreement; 
• As decided at our sole discretion from time to time 

After purchasing an individual course from Macrame Makers Club you have instant access to the course, therefore you will not be entitled to a refund of of your purchase. Please consider the detail of your purchase carefully before committing and get in touch to ask any questions about suitability. You will not be entitled to a refund if you change your mind. Your statutory refund rights are not affected. 

8. Contact and Schedule

It is the intention that the Membership will run continuously and that any training material will be provided as set out above. Should an unforeseen reason arise which cause a session(s) to be postponed they will be rearranged as soon as possible. 

Throughout the Membership we will be available by email Monday to Friday between 10am to 4pm via info@macramemakers.club and we will respond as soon as possible and within two working days after your email.

If you have a technical query relating to accessing the Membership please include  “Tech” in the subject line of your email correspondence. 

You may see us post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. We are passionate about supporting everyone in the Membership and where we can we may respond to you out of hours but we make no guarantees that this will always be possible. 

9. Disclaimers

The aim of the Membership is to provide you with a range of macrame tutorials and techniques to develop your craft skills. Whilst the tutorials and techniques which we will provide are tested, it is not intended that you will watch a video or read a pattern, and that you will  instantly produce the types of projects seen in the videos / images. The same applies to the individual courses.

We make no guarantees or claims as to the success of any customer. Each individual is unique and their abilities are unique to them. The aim is that by working through the tutorials, trainings and resources, and taking advantage of all of the elements which the Membership has to offer, you will have new information and techniques to make different macrame items.

All information provided will be general information and guidance and will not be  bespoke advice. We are not responsible for any action or inaction which you take as a  result of the information within the Membership.  

We ask that all members in the Membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members  including for any disclosures made by any members based on information which has  been shared within the Membership. 

10. Limitation of Liability and Indemnification

To the fullest extent permitted by applicable laws, we limit liability and responsibility for any harm resulting from your use of all or any part of the Membership. We shall not be liable to you for any damages, including lost profits, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised in advance of the possibility of such damages).

If we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Membership, our liability shall in no event exceed the total of any fees with respect to the Membership received by us from you, during the 6 months preceding the date on which the claim arose.

Nothing in these Terms shall limit or exclude our liability in respect to fraudulent misrepresentation, death, or personal injury, resulting from our negligence, or any other liability which cannot be limited or excluded by law. 

You agree to indemnify, defend and hold us, our subcontractors and employees, harmless from any claim or demand, including solicitors’ fees, made by a third party due to or arising out of your breach of these terms, or your violation of any law or the rights of a third party.

11. Privacy and Confidentiality

Your privacy and protection of your personal data is important to us. You are responsible for ensuring that your contact details are accurate and up-to-date, at the time of registration, and on an on-going basis thereafter. 

Your personal data is protected as set out in our privacy policy which can be found here. By providing your personal data you agree to the terms of our privacy policy. 

During the course of the Membership you may have access to confidential information, in particular the personal affairs of other members. In accepting these Terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.  

You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.

Please be aware that some training sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others in the Membership. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initials so that support can still be offered but no personal identifiable information will be captured. 

Your log-in details must remain confidential, and you must not disclose this information to a third party, without our express permission in writing. If you know, or suspect, that your log-in details have been obtained by a third party, you agree to change your password immediately, and provide notification of the same as soon as possible to hello@macramemakers.club.

12. Intellectual Property

During your time as a Member you will be provided with many course materials and training videos. At all times the intellectual property rights and copyrights connected with all resources shared by us remain with us or the guest teacher who made them. You have the right to use the materials as learning tools but you are not permitted to duplicate, republish, reproduce, distribute, translate or provide copies to third parties. We retain and reserve all of our copyrights.

You may, however, sell the finished items based on the macrame tutorials in the club, as long as you follow the below guidelines.

• No mass-producing: Handmade only. Items must be made by you.
• Give proper credit to the teacher for the design.

13. Non-Compete

You agree that whilst in Membership, and for a period of 6 months following termination or cancellation of your Membership, you shall not use the confidential information revealed to you for any commercial purpose. In addition, you shall not elicit or entice away any current or potential members. You also agree not to become involved in any capacity with any business concern which is in, or tends to be in, direct competition with us.

14. Waiver

In the event that we fail to insist upon your strict performance of any obligations under these Terms, or we fail to exercise any rights or remedies to which we are entitled, this will not constitute a waiver of any such rights and / or remedies available to us.

15. Errors and Inaccuracies

There may be information within our Site or the Membership which contains typographical errors, inaccuracies or omissions relating to the service delivery, pricing or promotion of the Membership. We reserve the right to correct or amend any errors without prior notice.

16. Jurisdiction

These Terms are governed by the laws of Austria. The Austrian Courts have exclusive jurisdiction over any matter and proceedings arising out of the Membership.

17. Complaints

It is our aim that you are completely satisfied with the Membership. Should you have any feedback please feel free to share it with us as we are always striving to ensure that we provide you with the highest level of service. If you have a complaint about the Membership this should be made in writing to Tuija Mantyla at hello@macramemakers.club. 

18. General

We intend to rely on the written Terms set out in Terms and Conditions for the services that we provide to you in delivery of the Membership. These written Terms shall constitute the entire agreement between us.

Should there be any conflict between these Terms and any Membership hosting platform or payment gateway, these Terms shall prevail. 

If any provision within these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).

No provision within these Terms shall be enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.

19. Frequently Asked Questions

What if I need additional support?

• Additional support can be offered to each member in the form of 1:1 support or guidance. We are happy to support you as required, please contact us directly, additional charges may apply.

What if I am ill during the Membership?

• If you are ill for an extended period, please let us know and we will support you wherever we can.